If your company hasn’t already had a “they did what?!!” moment, it will. And there is a 50% chance it will be caused by management and 30% chance an employee will cause it. Whatever the cause, crisis readiness is a bottom line issue. Having a plan and knowing how to use it can mean the difference between getting through it with minimal damage or a costly loss due to disruption of your business.
A crisis is a situation that has the potential to disrupt a business’s operations and/or profitability. In today’s world of instant communications, a crisis can take many forms – and affect your business before you even know about it. How an organization responds in the first 60 minutes can set the tone for how it survives.
Aileen Katcher of Katcher Strategic Communications will lead this Business Studio workshop to help small business owners develop a crisis management plan. We’ll outline the key elements to include in the plan and how to make sure your team is ready to use it to communicate when and if (or even before) a crisis hits. This will be an interactive workshop and attendees will be put into small groups to practice managing a “crisis” with their newly developed plans.
3:30-5 p.m. Workshop
Chamber members - complimentary
Future members - $40