Jennifer J. Patterson, MSOD

“I have had the pleasure of working with Jennifer as a participant in her executive leadership program as well as an executive sponsor for her organization wide leadership development program. Jennifer has an outstanding grasp on organizational behavior and a unique ability to motivate participants by drawing out their strengths while simultaneously developing them through self-awareness. Her dynamic facilitation skills coupled with her strong business acumen, directs focus on improving leadership behaviors and inspiring employees to obtain organizational goals. Jennifer’s development programs are interactive, engaging and most importantly resonating and effective. I would highly recommend Jennifer to any organization that is looking to increase performance levels by leveraging strengths and focusing on internal development.”

“Jennifer facilitated a MBTI session for a group of Supervisors reporting to me. The group was diverse in age, MBTI profile and tenure together. Most had never had this type of training and many were dubious of the value of a day away from the non-stop demands of the office. Jennifer had the group engaged and applying concepts within an hour of the start of the session. Attendees have multiple exercises and discussions to personalize and process theories. Jennifer is excellent at explaining how people use styles, but should not be pigeon-holed into them. She reveals her personal experience with the concepts and how it has challenged her or made her more effective in her professional and personal interactions. Because of this she quickly connected with the team with a high level of credibility. Before the session ended, a couple attendees pulled me aside and stated that they thought this was going to be a “waste of time”, but they are going to leave the class with powerful insights about themselves and relationships. Within days, I heard everyone apply the concepts gained as they handled specific incidents. Over time the Supervisors improved their ability to provide feedback and the morale of the whole team has increased. Barriers to success are overcome more quickly than before. Although MTBI is an insightful tool, I have not always seen it yield results. We obtained tangible results because Jennifer connected to this group and made clear how it can be leveraged in positive ways to life and work. I highly recommend Jennifer! The time with her was an exceptional investment.”

“I had the privelege of working with Jennifer and her team on several projects at T-Mobile. She is a creative, resourceful leader and her projects were consistently delivered on time and on target. She is a joy to partner with and I highly recommend her for leadership roles that are complex, visible and where you need the right result the right way.”

“Let me start by saying that Jennifer was an incredible asset to my team. If I had the opportunity to hire her today, I would on the spot (and you should too!). Why? She is an incredibly passionate and insightful employee engagement professional and it comes through loud, clear and consistently in her work and results. Jen puts the employee experience at the forefront of her work, recognizing that by engaging employees in such a manner, it casts a shadow of how employees should engage with customers. She has a zest for learning and continual improvement (both of self and of the programs she managed). Even among the demanding responsibilities of her role, she managed to stay ahead of the curve on employee engagement. Jen would often bring new ideas, best practices and insights to the team from her own research and creative brainstorming, leading to her role as the go-to on employee engagement within the team and across business groups. Jen is highly self-motivated, driven and responsible. When given a project or program, Jen would ask the right questions up front, then confidently work independently and with peers and the team as needed to develop and implement solutions. She knew when it was appropriate to seek advise and counsel and did so appropriately. Jen has strong presence and executive maturity. She was confident and poised in front of all level of employees from frontline sales and service representatives to the C-level suite. All of this and Jen is an absolute joy to work with...She is funny, smart and engaging herself, bringing fun to the workplace every day.”

“I have worked with Jennifer in a variety of capacities over the last several years. Jennifer is insightful and truly cares about her customer. As a colleague Jennifer was frequently the "glue" of the team, ensuring that her team of colleagues came together on a regular basis. I was always impressed with Jennifer's ability to summarize complex concepts into simple statements and her ability to remain professional in even in difficult situations. Jennifer is a great addition to the team.”

“Jennifer is an educationally rich values leader and trusted learning and development creator. In a Fortune 1000 level structure, Jennifer has redesigned New Hire training incorporating cutting edge technology (Magenta Nation), and incorporating leadership & best practice sharing into the training to help new hires produce more quickly. Jennifer brought world class training solutions (Sales Negotiation, Strategic & Conceptual Selling) that developed our top talent and helped the business become highly profitable. Jennifer has been a success in a variety of departments, each requiring a unique skill set for excellence. I would recommend Jennifer's work, values, and competency to anyone, at any level in business. She has the insight and experience to educate and improve a workforce.”

“Jennifer is quite simply the best boss I've ever had. Having reported to her for the last two years, it appears to me that her approach to management is two-fold: 1. She keeps an eye on the broader business at all times so that the team is atuned to the big picture and 2. She grows and develops the people on her team, constantly challenging them to achieve new heights. In other words, she's an expert at striking a balance between getting the right work done and getting the work done right. I've certainly learned a lot from watching her!”

“Jennifer is a passionate, creative leader with demonstrated success in developing “world class” organizational engagement. She has a unique ability to drive both big picture corporate culture change and individual learning at the executive and front line level. I highly recommend Jennifer to anyone who would like to develop or enhance a company environment to not only get good business results, but build a sustainable environment to get them in the right way. John Delano”