Can't make it to Denver? #AvayaENGAGE Virtual is packed with informative sessions to help you navigate the ever-changing landscape of technology and innovation. Secure your spot now and join us for an unforgettable experience! https://bit.ly/44JDb9W #CX #AI
Avaya
IT Services and IT Consulting
Morristown, New Jersey 392,518 followers
At Avaya we give our customers the freedom to take their business in the directions that benefit them most.
About us
At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.
- Website
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https://tinyurl.com/avayablogs
External link for Avaya
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Morristown, New Jersey
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Unified Communications, Contact Centers, Small & Midsize Business, Cloud Computing, Enterprise, UCaaS, CCaaS, and CPaaS
Locations
Employees at Avaya
Updates
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Wishing everyone a smooth journey to Denver for #AvayaENGAGE! We look forward to connecting with you and exploring the future of customer experience together. #CX #ExperiencesThatMatter
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Say goodbye to frustrating customer service experiences! Introducing Avaya Ada, our next-gen virtual assistant powered by #GenerativeAI. Ada understands even the most complex inquiries, providing instant and accurate answers. Discover how Avaya Ada is revolutionizing customer service: https://bit.ly/3yhEQHx #AI #CX #ExperiencesThatMatter
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Mile High City, for Real: Denver isn't just nicknamed the Mile High City - it actually sits exactly one mile above sea level! The 13th step on the Colorado State Capitol building is marked to show this impressive fact. Here are some high-altitude tips: https://bit.ly/3UB0KNn #AvayaENGAGE
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The cloud offers exciting opportunities for contact centers, but what about existing, successful on-premises solutions? Avaya bridges the gap with a cloud-based approach that delivers innovation without disruption. Maximize your customer experience with minimal change. Watch the video: https://bit.ly/44HPfbK #CX #AI #ExperiencesThatMatter
Innovate Without Disruption with Avaya Experience Platform | Video
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The #education sector is embracing AI to transform the way institutions support their communities. The Challenge: Managing the high volume of inquiries related to admissions, financial aid, academics, campus services, etc. can be overwhelming for schools with limited staff and resources. The Solution: #AI. Read more in the article written by Avaya's Jenifer Bond, Vice President of US SLED at https://bit.ly/44yGeBs
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Fun Fact about our #AvayaENGAGE host city. Denver is near the mountains, not in them. There are 200 named peaks visible from Denver, including 32 that soar to 13,000 feet (4,000 meters) and above. The mountain panorama visible from Denver is 140 miles (225 km) long.
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The disconnect between #AI adoption and CEM is real. While most enterprises see a role for AI in customer experience management, few are taking the leap to test it. Tom Nolle explores why this is happening and proposes 3 ways AI can be used to improve the online customer journey. ➡️ https://bit.ly/44I0uAP
Three Approaches the Enterprise Could Take in AI and Customer Experience Management
nojitter.com
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Join us for an evening of celebration! Avaya is hosting a Customer Appreciation Party on Tuesday, May 14th to express our gratitude for your continued partnership. Get ready for a night of entertainment, including: ▪️ A hilarious performance by Tig Notaro! This Emmy-nominated comedian and podcast host is sure to leave you in stitches! ▪️ Live music from Las Vegas favorite Patrick & the LVB! Get ready to tap your feet and enjoy the energetic vibes! This is a fantastic opportunity to connect with fellow Avaya customers and celebrate our achievements together! Register for #AvayaENGAGE at https://bit.ly/48vsQ28
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Tired of complex workflows hindering progress? Avaya Experience Platform seamlessly integrates cutting-edge features, empowering connected employees and #AI automation. Embrace an open ecosystem that brings disparate operations together for a truly flexible #CX infrastructure. Accelerate what matters most: revenue, customer value, employee satisfaction, and cost efficiency. https://bit.ly/3V6BXmb #ExperiencesThatMatter