Human Services (DHS)

Preventing, Reporting and Stopping EBT Theft and Fraud

The Tennessee Department of Human Services (TDHS) is here to ensure Tennesseans have the tools they need to become financially stable and uses Electronic Benefit Transfer (EBT) cards to deliver benefits. Unfortunately, some criminals are willing to use card skimming and other tactics to steal aid meant to help families on their way to financial stability. Please Note: TDHS will not call or text message customers to request their EBT card number or pin. If you are contacted by someone by phone, text or email requesting your EBT card information, it could be a scam.

Customers and businesses that use and accept benefits using EBT cards are strongly encouraged to review preventative measures and reporting practices to stop the theft of benefits. Click Here to learn how to prevent, report and stop EBT theft and fraud.

Watch the Tennessee Opportunity Initiative Pilot press conference.  To view, click here: https://youtu.be/tf5YZ_gs9ro

The TANF Opportunity Act offers a pathway to self-sufficiency for TANF recipients, provides for an investment in community partnerships through both the spend down of the TANF reserve and plans for recurring dollars, while also strengthening the protections against fraud, waste, and abuse. Click Here to Learn More.